DC Index139.32+2.49%OpinionA WHOOPing Masters from Rory McIlroy
dollar·commerce

Andrew Watson

Founder & Writer at Dollar Commerce. Co-founder of Igloo Media Group, a performance marketing agency working with 200+ brands across four continents. Former professional tennis player (ATP Tour). Previously co-founded Electric Boarding Company (acquired 2021). Based in London.

62 articles
A WHOOPing Masters from Rory McIlroy
Opinion

A WHOOPing Masters from Rory McIlroy

WHOOP CEO shares The Master's Champion's WHOOP scores on route to his second win at Augusta, shortly after closing in on a $575M funding round

Andrew WatsonApr 15, 2026
Amazon's fuel surcharge: Cost recovery or margin play?
E-Commerce

Amazon's fuel surcharge: Cost recovery or margin play?

Just as Meta’s rolling out invoicing instead of credit card payments for larger advertisers (goodbye 2% cash back), Amazon has stepped in with a another familiar sucker punch to the gonads, introducing a 3.5% logistics surcharge on all US a

Andrew WatsonApr 7, 2026
Let the AI come to you
Platforms

Let the AI come to you

Somewhere between downloading my fourth AI tool of the week and realising I hadn’t done any growth initiatives for Igloo all week, I had a thought: this is not productivity. This is just a different kind of busy.

Andrew WatsonMar 24, 2026
Why expensive MMM tools like Haus might be the next SaaS category in marketing to be axed
Platforms

Why expensive MMM tools like Haus might be the next SaaS category in marketing to be axed

My time owning a marketing agency with Alex has taught me a few valuable lessons. Some the easy way, through the lens of others. Some by paying the price.

Andrew WatsonMar 17, 2026
Meet Claude, my new creative strategist!
Platforms

Meet Claude, my new creative strategist!

In recent months, I’ve read multiple articles from FT writers, normally among my more trusted sources, and various data junkies arguing that AI is increasing the amount we work, simple because we’re now able to generate more with less. In m

Andrew WatsonMar 4, 2026
Why did Facebook remove the ‘existing customer percentage cap’ in ASC campaigns?
Platforms

Why did Facebook remove the ‘existing customer percentage cap’ in ASC campaigns?

If you asked most media buyers whether they’d trade a kidney for better Meta support, they’d probably pause only to confirm which kidney.

Andrew WatsonFeb 26, 2026
If Meta's falling behind in creative generation, where will it look to next?
Platforms

If Meta's falling behind in creative generation, where will it look to next?

Two recent acquisitions are easy to wave away as product housekeeping: Figma buying Weavy AI ($200M) and Canva buying Magic Brief (undisclosed). That story is convenient, but incomplete.

Andrew WatsonDec 17, 2025
In defense of the media buyer
Platforms

In defense of the media buyer

Blaming media buyers used to be one of the more reliable coping mechanisms in commerce (as both a DTC and agency founder, I can testify).

Andrew WatsonDec 16, 2025
'The sky is the limit' said every founder once
E-Commerce

'The sky is the limit' said every founder once

From Emmy Award winners to e-commerce founders, media moguls, family-run boutiques, and everything in between, I’ve spoken to nearly 2,500 founders since my e-commerce journey kicked off six years ago.

Andrew WatsonNov 25, 2025
Duckbill: The AI that can
Features

Duckbill: The AI that can

My first encounter with ChatGPT came back in the spring of 2023, when Emily and I were planning our trip to the Azores (which, I highly recommend!). Faced with complicated logistics, hopping between islands, booking rental cars, juggling mu

Andrew WatsonNov 5, 2025
Nano Banana, VEO 3 and the AI engines changing the game for e-commerce brands
Platforms

Nano Banana, VEO 3 and the AI engines changing the game for e-commerce brands

Chanel No. 5 spent $33 million on their iconic 2004 campaign starring Nicole Kidman. Guinness poured an estimated $13 million into their “Tipping Point” commercial in 2007, while Apple shelled out an eye-watering $137 million for the “Think

Andrew WatsonOct 20, 2025
My early side effects of deleting Instagram
Platforms

My early side effects of deleting Instagram

I’m newly 29, living in London, working in marketing, where my job is to understand the dynamics of paid media. So yes, I am, as you’d expect, a loyal and long-time social media user. In fact, I remember signing up for Snapchat so early tha

Andrew WatsonSep 25, 2025
Would Miranda Priestly be out of a job in five years’ time?
Platforms

Would Miranda Priestly be out of a job in five years’ time?

“How good is AI at generating creative?” The magic question we get asked all the time. In truth, this is a very open-ended question, because there are things it does well and others it does terribly. Understandably, brands are still a littl

Andrew WatsonSep 3, 2025
Google gives you answers, Facebook gives you hope.
Platforms

Google gives you answers, Facebook gives you hope.

As I wrote in a previous article,The Death of ROAS in E-Commerce, the landscape and the management style, for media buyers has shifted over the past few years.

Andrew WatsonAug 11, 2025
'Don't use AI answers, please.'
Platforms

'Don't use AI answers, please.'

AI, AI, and more AI, that’s all we hear these days. Double dashes, recycled vocabulary, and a noticeable lack of character. Training ChatGPT to sound organic is tough but not impossible. With a bit of prodding and nudging in the right direc

Andrew WatsonJul 21, 2025
E-Commerce

Two weeks of no e-commerce

While I normally like to focus my articles on e-commerce philosophy, I must admit - it’s hard to resist the urge to talk about a very important part of work: not working. Time off is hard to come by when you own and operate a company. Howev

Andrew WatsonJul 11, 2025
The death of ROAS in e-commerce
Platforms

The death of ROAS in e-commerce

Granted - not my softest headline. But before we go there, let’s quickly cover the basics for those unfamiliar. ROAS, or Return on Ad Spend, is a metric used to show the revenue generated for every dollar spent on advertising, usually withi

Andrew WatsonMay 28, 2025
I can train AI to sell, but can I teach it to smile?
E-Commerce

I can train AI to sell, but can I teach it to smile?

Mark Zuckerberg, proudly wearing his Meta Ray-Bans, announced on a panel, that the landscape of advertising with the addition of AI, could create a ecosystem that disrupts the $1.5T industry through one ‘end goal:’ automation. After watchin

Andrew WatsonMay 19, 2025
'Fake it till you make it' - the fastest way to validate your brand
Opinion

'Fake it till you make it' - the fastest way to validate your brand

“This business has so much potential.” – said every startup founder since the discovery of fire.

Andrew WatsonMar 31, 2025
Meta vs influencer seeding. What's the opportunity cost?
Platforms

Meta vs influencer seeding. What's the opportunity cost?

While the iOS changes are no longer breaking news, after three years of running our agency, we've heard fewer e-commerce founders blaming Facebook for killing their business. The real lesson is to never rely too much on your trusty landlord

Andrew WatsonMar 3, 2025
Ben Cogan - Hubble Contacts
Features

Ben Cogan - Hubble Contacts

Rolling back the years

Andrew WatsonFeb 7, 2025
I'm just [App]lovin' it
Features

I'm just [App]lovin' it

Mark Zuckerberg, Meta’s hydro-foiling, UFC-fighting, and occasionally CEO-ing maestro, recently took a jab at Apple CEO Tim Cook, claiming, “Apple hasn’t innovated since the iPhone 20 years ago.” Bold words from a guy whose social media emp

Andrew WatsonJan 24, 2025
Twelve Days of Commerce: #1 Cheers Health
Features

Twelve Days of Commerce: #1 Cheers Health

As my Twelve Days of Commerce series concludes, I’ve chosen to highlight a business particularly relevant during December’s festive season in London - or any setting with hefty Christmas celebrations. Cheers to my number one.

Andrew WatsonJan 5, 2025
Twelve Days of Commerce: #2 Baking Steel
Features

Twelve Days of Commerce: #2 Baking Steel

Two years and six months. That’s how long we’ve had the privilege of working with Andris Lagsdin, founder of Baking Steel, and a true [pizza]creator in every sense of the word. Andris was among our first few clients at Igloo Media, partneri

Andrew WatsonJan 4, 2025
Twelve Days of Commerce: #3 Abercrombie & Fitch Revival
Features

Twelve Days of Commerce: #3 Abercrombie & Fitch Revival

As I edge closer to the end of my Christmas roster, today’s spotlight shines on one of the most dramatic retail revivals of the decade: Abercrombie & Fitch. With a 150-year legacy that once dressed White House elites, the brand seemed desti

Andrew WatsonJan 3, 2025
Twelve Days of Commerce: #4 Dipsea Spicy Audiobooks
Features

Twelve Days of Commerce: #4 Dipsea Spicy Audiobooks

Me: “Should we pencil in a team call for Friday?”

Andrew WatsonJan 2, 2025
Twelve Days of Commerce: #5 OnlyFans
Features

Twelve Days of Commerce: #5 OnlyFans

Welcome to my number five on the roster, one which needs no introduction: OnlyFans. In my opinion, OnlyFans may be the best business, from a pure economics perspective, to have emerged from the U.K. in the last decade.

Andrew WatsonJan 1, 2025
Twelve Days of Commerce: #6 Guinness
Features

Twelve Days of Commerce: #6 Guinness

In the spirit of Christmas, few things compare to stepping into a 500-year-old pub. Melted candles drip onto stained wooden stalls, Sinatra’s voice echoes softly in the background, and fairy lights edge the corners of the bar-top. In the co

Andrew WatsonDec 31, 2024
Twelve Days of Commerce: #7 IQBAR
Features

Twelve Days of Commerce: #7 IQBAR

If you’ve followed Dollar Commerce for even a day, you’ll know I’m not quick to celebrate venture-backed brands, especially those burning through capital like it’s a rite of passage. Venture money, for all its perks, has had a nasty habit o

Andrew WatsonDec 30, 2024
Twelve Days of Commerce: #8 On Running
Features

Twelve Days of Commerce: #8 On Running

Picture the Swiss mountains, snow falling from the rooftops of glorious wooden chalets, and the smell of hot chocolate in the air. Switzerland, the landlocked, Narnia-like nation nestled in the belly of Europe, is stereotypically known for

Andrew WatsonDec 29, 2024
Twelve Days of Commerce: #9 Hugz
Features

Twelve Days of Commerce: #9 Hugz

In 2022, shortly after launching Igloo Media, a team reached out to us through a mutual recommendation, called Hugz. This was a true “starting from scratch” project with a long direct-to-consumer roadmap planned ahead. The wonderful ethos o

Andrew WatsonDec 28, 2024
Twelve Days of Commerce: #10 HULKEN
Features

Twelve Days of Commerce: #10 HULKEN

It was the end of November, when I started to think about how I was going to lug a Christmas tree from one end of Battersea Park, to my apartment.Emily, my other half and master of persuasion explains - “There’s nothing more ‘manly’ than wa

Andrew WatsonDec 27, 2024
Twelve Days of Commerce: #11 JUNG+ Longevity
Features

Twelve Days of Commerce: #11 JUNG+ Longevity

I’ve talked a lot in my previous articles about a few important elements: the power and psychology of great design, the art of building brand equity, and the value in founder-driven businesses. While simple to write about, the execution is

Andrew WatsonDec 26, 2024
Twelve Days of Commerce: #12 NAOMI NOMI
Features

Twelve Days of Commerce: #12 NAOMI NOMI

As my first calendar year comes to a close with the wonderful Substack community, I thought a little bit about what would be the idyllic end to year for all the wonderful writers and followers of my little (for now) DC Universe. So, I thoug

Andrew WatsonDec 25, 2024
Decentralized Economies & Remote Working
E-Commerce

Decentralized Economies & Remote Working

In my article on India (Post:India doesn't just show you life, it forces you to feel it) I talked about how technology has enabled western entities of all sizes to source labor from emerging countries at lower cost, while maintaining the sa

Andrew WatsonDec 18, 2024
What to expect from Amazon Haul
Platforms

What to expect from Amazon Haul

Similarly to how Steve Jobs used to describe the ethos at Apple, Jeff Bezos said in an interview earlier this year: “We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent." Once again

Andrew WatsonDec 9, 2024
India's technology revolution and smart-sourcing
E-Commerce

India's technology revolution and smart-sourcing

It took me a little while to find a quote that I thought fitting to a place that is so historical, paradoxical, and yet so immersive in the most necessary ways you can experience as a person. Without surprise, the great Gandhi said it best.

Andrew WatsonDec 2, 2024
Action Supermarkets & Walmart Comparison
Features

Action Supermarkets & Walmart Comparison

A mighty Dutch Pancake

Andrew WatsonNov 26, 2024
Time is the greatest enemy for venture-capitalists?
E-Commerce

Time is the greatest enemy for venture-capitalists?

Surf’s up

Andrew WatsonNov 18, 2024
Pragmatism When Working With Founders
E-Commerce

Pragmatism When Working With Founders

Picture an old Volvo nestled in the corner of a car lot in Memphis, with two flat tires, ripped leather seats, scratches down the side, and 150,000 miles on the clock. Now picture your stereotypical eccentric car salesman with a thick south

Andrew WatsonNov 13, 2024
Is Google's manual bidding strategy going to be obsolete?
Platforms

Is Google's manual bidding strategy going to be obsolete?

It goes without saying, despite the rise of TikTok, Google and Facebook (Meta) remain the undisputed titans of e-commerce advertising. With that in mind, every day, we meet incredible business owners eager to take the plunge and invest in o

Andrew WatsonNov 11, 2024
Iconic marketing campaigns of the last century
Opinion

Iconic marketing campaigns of the last century

The theory of conspicuous consumption was introduced by economist and sociologist Thorstein Veblen in his work The Theory of the Leisure Class (1899). Veblen argued that people often purchase goods and services not only for their utility bu

Andrew WatsonNov 5, 2024
When life gives you lemons, squeeze the day
Features

When life gives you lemons, squeeze the day

While watching Chef on my Tuesday evening redeye (which I highly recommend, by the way), I found myself drooling over Jon Favreau’s Cuban sandwiches and was reminded of a idea I’d tested a couple of years ago. While it wasn’t a “failure” in

Andrew WatsonOct 31, 2024
How Trump Tariffs Affect E-Commerce
E-Commerce

How Trump Tariffs Affect E-Commerce

As the world watches two of the most prominent political figures vie for leadership, concerns grow over what will happen if either Harris or Trump takes office. While I’m no political expert, there are a few key issues we need to be prepare

Andrew WatsonOct 25, 2024
Is the worst time the best time to invest in D2C?
E-Commerce

Is the worst time the best time to invest in D2C?

“Buy high, sell low.” Is that right?

Andrew WatsonOct 20, 2024
VC Funding & Inefficiencies in E-Commerce
E-Commerce

VC Funding & Inefficiencies in E-Commerce

My opinion then…

Andrew WatsonOct 14, 2024
When did 'entrepreneur' become a dirty word?
E-Commerce

When did 'entrepreneur' become a dirty word?

The novelty of entrepreneurship is changing

Andrew WatsonOct 10, 2024
The Collapse of Dropship Models
E-Commerce

The Collapse of Dropship Models

Definition: Dropshipping is a e-commerce model where a store sells products without keeping inventory, instead sourcing items from third-party suppliers who ship directly to customers. This allows the store to focus on sales and marketing w

Andrew WatsonOct 7, 2024
What makes coffee so Instagrammable?
Platforms

What makes coffee so Instagrammable?

Having spent the last three years frequenting my local Exmouth Market and immersing myself like a curious hyena in central London’s overwhelming food scene (admittedly, pubs included), I decided last weekend to explore my new neighborhood.

Andrew WatsonOct 2, 2024
Why Break Point is Netflix's worst sports docuseries
Opinion

Why Break Point is Netflix's worst sports docuseries

#1 - Things are a little more PG nowadays

Andrew WatsonSep 30, 2024
The challenge in acquiring founder driven start-ups
Opinion

The challenge in acquiring founder driven start-ups

The challenge in acquiring founder driven start-ups

Andrew WatsonSep 26, 2024
Chasing wins not value in e-commerce
Opinion

Chasing wins not value in e-commerce

What does it mean to be a winner?

Andrew WatsonSep 23, 2024
Tennis - A game of roulette
Opinion

Tennis - A game of roulette

Firstly, I was honored and proud of the University of Memphis when I switched on the Open to see fellow Memphians receiving an award on Arthur Ashe for Tennis Facility of the Year. Tied to the same week, happened to be our first Memphis Ten

Andrew WatsonSep 19, 2024
Facebook's Revival
Platforms

Facebook's Revival

One of the most common questions we get in our audits and founder introductions, still, three years later is: “It’s never been the same for us since Apple’s iOS14 changes. Facebook and Instagram used to be a great revenue driver for us, and

Andrew WatsonSep 16, 2024
The importance of stereotyping in e-commerce
Opinion

The importance of stereotyping in e-commerce

Stereotyping: An often unfair and untrue belief that many people have about all people or things with a particular characteristic.

Andrew WatsonSep 10, 2024
Dean Phillips Presidential Campaign
Opinion

Dean Phillips Presidential Campaign

Who is Dean Phillips?

Andrew WatsonSep 4, 2024
Does being a former athlete make you a better hiring candidate?
Opinion

Does being a former athlete make you a better hiring candidate?

It’s not always what you know

Andrew WatsonAug 26, 2024
Painting a fake retail store and our first exit to Agora Brands
Opinion

Painting a fake retail store and our first exit to Agora Brands

For those unaware, Alex (my partner) and I owned a D2C reseller business called EBC in the electric mobility space (e-bikes, e-scooters etc). We sold the company to Agora Brands (NYC based aggregator), in 2021. They were and still are an aw

Andrew WatsonAug 19, 2024
Asking the RIGHT questions in your next ad agency interview
Opinion

Asking the RIGHT questions in your next ad agency interview

How boring would Mad Men be if it was 2024 and D. Draper is running Facebook Ads?

Andrew WatsonAug 12, 2024
NIL and College Sports Bribery Practices
Opinion

NIL and College Sports Bribery Practices

That’s me, at my final collegiate event at the NCAA’s, picking up a Final Four trophy with my partner in crime. We had gone from alternates to All-Americans to cap off our senior year at Memphis. After four years and 120+ matches, I graduat

Andrew WatsonAug 5, 2024
Almost ZERO public D2C brands are profitable
E-Commerce

Almost ZERO public D2C brands are profitable

It’s not uncommon for Investors and founders to butt heads over the way a business is managed, let alone the survival of the business in the long term. Unfortunately the politics of operating a venture backed company comes with a lot of pre

Andrew WatsonJul 29, 2024
E-Commerce

Coming soon

This is Dollar Commerce.

Andrew WatsonJun 5, 2024